Contact BullSpins Casino Support

Contact our team

Email [email protected] for help with your account, payments or gambling controls. Our live support team is available day and night, every day of the week.

Recovering access

We use your registered email address to help restore access when you forget your password. Tell us if you need assistance with account recovery.

Choosing a limit or break

Ask our team to arrange a deposit cap, a time-out or self-exclusion. For deposit caps, choose a daily, weekly or monthly period. A time-out lasts between 24 hours and six weeks. Self-exclusion prevents account access for a period between six months and five years.

If you can enter an account that should be frozen or excluded, report that access to us. You remain responsible for keeping the account closed during your restriction.

Resolving complaints

Start by explaining your concern to our support team. If the issue remains open, ask a supervisor to handle it. Once the dispute has been resolved, you can request a further investigation from our Dispute Resolution Department if you remain unhappy with the outcome.